Posts tagged as:

Business

Shooting Arrows in Business

June 9, 2009

My wife and I were cooking dinner for our family last night and doing our usual exchange of, “So, how was your day?” I began telling my wife about running into a friend of mine who has his hands in many little startup companies and is really embodying the entrepreneur’s spirit. She shook her head, [...]

Read the full article →

A Note on Productivity

May 30, 2009

These days, I’m as busy as ever, a mixed blessing in some situations. While I don’t have a lot of free time to play more Mario Kart on the Wii, I do have a lot of fun projects and clients to keep happy. Here’s a brief list of some of the stuff I use to [...]

Read the full article →

Soapbox: Customer Service (When it Stinks)

November 21, 2008

Perhaps it’s the former customer service agent in me coming out, but I got pretty fired up this morning and had to send a polite-yet-nasty email:
In the past year, we have done a lot of business [COMPANY NAME REMOVED]. I wanted to write this morning and share with you my frustrations of your customer support agents. [...]

Read the full article →